Collusion Policy
We at Planet Poker are very much aware of the discussion on the news groups and elsewhere regarding the potential for cheating in poker played on the Internet. We have gone to great lengths and expense to protect our players from those who violate the spirit of the game, and we have employed poker experts and others, as well as using sophisticated software programs to minimize the risk to our players.
Planet Poker House Rules & Etiquette are posted here at the website, PlanetPoker.com and at the game site ("Information & Rules"). The registration and use of a Planet Poker account indicates a player's acceptance of our House Rules & Etiquette. Failure to adhere to these Rules shall be dealt with accordingly, and may result in player disqualification. Planet Poker management reserves the right to prohibit any player from using its services, and may, where situations warrant, freeze the bankroll of players suspected of cheating. Management further reserves the right to restrict seating and/or to prohibit players from playing in a particular game, including restricting two or more players from playing together. Action taken by management will not constitute an accusation. In our efforts to maintain the integrity of the game, even the appearance of impropriety will warrant such action.
In consideration of the above, Planet Poker policy is very clear when it comes to cheating and collusion - we will bar cheaters from Planet Poker for life.
Methodology
Poker experts continue to work with our programmers to bring even higher levels of state-of-the-art player protection to our online poker games at Planet Poker.
As well as being able to retrieve the history for every hand of online poker ever played, already a distinct advantage over traditional physical games, sophisticated software tools have been developed to enable identification of the following:
- The frequency of two players playing in the same game;
- Unusually high win rates (which are monitored and reviewed on a daily basis);
- Suspicious playing patterns - a player's entire history of poker hands can be cross-referenced against normal playing patterns. These hands are then reviewed by poker experts who will provide recommendations to cardroom management when collusion is suspected.
Additionally, login information is recorded, including computer information, preventing barred players from returning to the game.
Past, Present & Future Action
Planet Poker has, and will continue to exercise its right to restrict access to the cardroom. In the past, unscrupulous players have been identified and their accounts have been frozen. We take the responsibility to protect our online poker game and our online poker players very seriously.
And, our online poker players can help. If you observe any suspicious behavior in your online poker game, do not hesitate to Contact Us. Please include a brief description of the situation, and include poker hand numbers whenever possible. You will remain anonymous, and we will investigate all such player reports. Think of this as a Crime-Stoppers program, where your reward is the peace of mind that every effort is being made to provide you with a fair and honest game of poker.
Also, if you have any suggestions regarding other ways to police the online poker game, please feel free to contact us.
Cordially,
Planet Poker Management
